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Does big brand trust blind your judgement of internet service jargon?

February 1, 2021
Nicole Dixon

Don’t be blinded by big brands – assess brand trust vs jargon

Things go wrong sometimes. 

Some ISPs do not understand the urgency for businesses to have reliable internet access with a quick fix. In the UK, 99% of businesses claim that a reliable internet connection is important.

An example of a real broadband product on the market that seems like great value for money, promises reliable customer service and a short 48 hour fix time. 

After digging deeper into their terms and conditions however, it can be noted that these 48 hours are business hours. This means the actual length of time a business could be left without an internet connection is as long as 6 days. 

If this period happens to fall on a Friday, your business could be waiting for over a week to get back online. 

For businesses that rely on their internet connection, this is simply not viable.

48 hours working hours vs the proper stopwatch 

That’s where we differ. 

With all of Gigabit Networks’ products you can rest easy knowing we provide rapid, same day fixes if your internet goes down. 

As part of our services, we provide a 99.9% up-time guarantee, with a 6 hour guaranteed fix 24/7

When you’re switched on, so are we, no matter what day of the week. We are dedicated to keeping your business up and running with turbocharged speeds, 24 hours a day, 7 days a week.

2021 – The year of digital

Now more than ever, the importance of access to online services has become paramount in the world of business. Covid-19, the widespread availability of affordable technology and the downfall of the UK high street have massively boosted online activity. 

Some internet service providers (ISPs) in the UK have seen a double-digit increase in broadband usage this year compared to “normal” workdays. 

There are tens of thousands of businesses in the UK that need a reliable internet connection to operate to their full potential.

To make sure you’re always connected at guaranteed speeds, check your availability for our game-changing Ethernet Flex here.

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