Our Service and Support

We are proud of the customer service we deliver here at Gigabit Networks.

Committed to you

We understand how important a reliable internet connection is for employees and in every aspect of any business in the 21st century. We exist to boost the business capabilities of the Midlands with futureproofed PureFibre digital infrastructure. Our superfast and reliable internet speeds remove the boundaries to productivity.

We have products to suit any business and budget, whether you’re a growing SME or a large enterprise. With these you can expect a minimum uptime guarantee of 99.95% which supercharges the way that you work, eliminating time wasting and pushing your business to its full potential.

Just in case you have any unanswered queries or issues, our support team are committed to delivering 24/7 support. Visit our Product pages to learn more about our guaranteed fixed times – you’ll never be without a connection for long. And for those who can’t afford any downtime, we offer 4G and FTTC backup options to make sure you’re always online.

We’re always on hand to keep businesses connected

Contact Us Today

Contact us now


More Than 40 Years’ Experience In Telecoms

We only provide PureFibre business class internet connectivity at prices affordable to small businesses.

If you are a service provider and are interested in how our services could support your business and clients please get in contact with us.


Our mission is to bridge the digital divide for Midlands Residents and Businesses by delivering the fastest, most reliable internet connectivity available in the UK


3rd Floor, St. George’s House, 6 St George’s Way, Leicester, LE1 1QZ