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Our Service and Support

We are proud of the customer service we deliver here at Gigabit Networks.

Committed to Delivering Quality Service from Local People

We understand how important a reliable internet connection is for employees and in every aspect of any business in the 21st century. We exist to boost the business capabilities of the UK with future-proofed full-fibre digital infrastructure. Our superfast and reliable internet speeds remove the boundaries to productivity.

We have products to suit any business and budget, whether you’re a growing SME or a large enterprise. With these, you can expect a minimum uptime guarantee of 99.95%, which supercharges the way that you work, eliminating time waste and pushing your business to its full potential.

Just in case you have any unanswered queries or issues, our support team is committed to delivering first-class customer support. Visit our Product pages to learn more about our guaranteed fixed times—you’ll never be without a connection for long. And for those who can’t afford any downtime, we offer 4G and FTTC backup options to make sure you’re always online.