Some of the questions customers have asked us
Ever noticed that the speeds you experience are often slower than the ones you expected, as advertised by your ISP?
This is because your ‘fibre’ connection is not PureFibre.
With a normal fibre broadband connection (sometimes known as Fibre to the Cabinet or FTTC), your connection is only partial fibre-optic wiring to your street cabinet. Old, outdated copper wiring then connects to your home from the cabinet and your bandwidth is shared with everyone else in your neighbourhood, slowing down your internet speeds – especially during peak hours.
PureFibre is different. We only use 100% fibre-optic lines direct to your home which are Gigabit-capable – and up to 20x faster than normal ‘fibre’ broadband. This means you can always expect great speeds – and then some.
PureFibre is just that – pure, fibre connections with no old copper wiring in sight (which is used for regular ‘fibre’ broadband).
With our PureFibre services, you don’t have the street cabinet or outdated copper wiring slowing you down. We offer only true PureFibre connections directly to your premises which are up to 20x faster, purpose-built for the modern user and more reliable than standard ‘fibre’ broadband.
With Gigabit PureFibre, you could download a full-length HD movie in just 12 seconds, or get your hands on Call of Duty: Warzone in less than 5 minutes.
GigaFast Home: Average download speeds of 930Mbps due to network overheads. Average upload speeds of 100Mbps.
GigaFast Pro: Average download speeds of 930Mbps due to network overheads. Average upload speeds of 930Mbps.